User Guide

# Admin Account and Permission Setting

Storeberry attaches great importance to the security of your online store, and especially providing unlimited administrator accounts (except for the entry plan) for Storeberry users. You can feel free to set the access level to the admin panel for all your employees.

You can go to the Storeberry Admin Panel 「Setting」 「Staff Account」 to view and manage all admin rights, or click 「Add Staff」 at the top right to add the new admin account for your employees.

It takes you too much time to set management permissions one by one? Storeberry has preset up to 10 administrator permissions for you to complete the permissions setting with just one click! The default administrator permissions include:

# Realtime Data Analytics and Sales Report

Storeberry supports real-time sales data analysis. You can go to the Storeberry Admin Panel 「Overview」 to view the latest online and offline sales figures, number of orders and new customers in real time, in order to keep track of the online store's sales performance and profitability, and develop more effective marketing strategy.

Meanwhile, you can also view the advanced data analysis such as the top ten hot-selling product rankings, commonly used payment methods, and single product sales in Storeberry Admin Panel 「Reports」

# Order Management

Storeberry provides a complete real-time order management system. Regardless of whether it is a physical store or an online store, the order records can be updated synchronously and uploaded to the cloud, making operations more efficient.

You can view all order information, including order status, order total, delivery status, etc. at Storeberry Admin Panel 「Orders」 , so that you can quickly browse and change order information in batches. Meanwhile, you can also manually add orders for customers who place orders on other platforms (such as Whatsapp, social media, etc.).

Need to find a specific order from a large number of orders? Storeberry's built-in search function allows you to search by order number, customer ID or name, product name and other information to help you easily find the order information you need!

# Deal and Promotion Setting

Want to increase sales quickly? Organizing a Sales Promotion Campaign is definitely one of the most effective strategies. Storeberry has prepared different types of discounts and free gifts promotion setting functions, allowing you to more flexibly arrange and match your strategy to boost sales.

You can go to Storeberry Admin Panel 「Promotions」 to view all ongoing and expired promotion campaigns, or click “Add Promotion” at the top right to set up your promotion campaign!

Want to provide discounts to designated customer groups? You can click Trigger by promotion code under the settings and set the promotional code after selecting the promotional activity, so that only those who have the promotional code can use this exclusive offer. And you can also limit the number of times each member can use the discount!

List of promotional activities:

# Product Inventory Management

Save time and money by avoiding common inventory mistakes! Storeberry’s built-in inventory management system allows you to manage online and physical store inventory more efficiently!

You can go to Storeberry Admin Panel 「Inventory」 to track and update the product information and inventory quantity of each warehouse in real time, keeping up to date with the latest data at all times.

Storeberry understands the importance of cost-effectiveness control. Our advanced inventory management* system will automatically track the changes in the cost of newly purchased items and update the average cost of products in real time, to help you more accurately calculate the sales profit of all items!

In order to avoid waste due to expired products, you can change the "Will the product expire?" column to "Yes" when adding a product, and enter the “Expiry date” in the initial inventory column. The system will automatically update the inventory quantity according to the expiration date to help you accurately master the product batch and effective date of each product.

# Warehouse and Transfer Order

Storeberry Integrated Inventory Management System included warehouse management functions. You only need to go to the Storeberry Admin Panel 「Inventory」 「Warehouses」 to add warehouse information. No matter how many warehouses you have in different locations, you can manage them directly on the single platform

Want to easily manage the transfer arrangements between warehouses? Storeberry also provides the transfer orders function*, which is convenient for you to handle the arrangement of transferring and arranging items between warehouses.

You can go to Storeberry Admin Panel 「Inventory」 「Transfer Orders」 to view all transfer status and records, and click Add Transfer Order at the top right to select the product to be transferred, product quantity, and delivery/receiving warehouse. Then click Submit to confirm the transfer request.

In addition, Storeberry has also added a replenishment application function* on both the admin panel and the front-end, so that the staff in physical stores can apply for replenishment at the front-end directly.

You can go to Storeberry Admin Panel 「Inventory」 「Replenish Request」 , and click Add Replenish Request in the top right corner, select the products that need to be replenished, product quantity, and delivery/receiving warehouse. Then click Submit to send the replenishment request. Store staff can click “Awaiting” at the top left of the page to check the approval status of the replenishment application.

When you receive the transfer request from the staff, you can feel free to modify the request info. Tap that replenishment request and click “Edit Replenish Request” at the top right of the page, you can edit the request info based on the amount of inventory (E.g. The product to be transferred, quantity, etc.) here.

Then click “Submit” to confirm the changes, and back to the replenishment application page and click “Approve and Create Transfer Order” to complete the approval. The approved application will then be automatically converted into a transfer order.

*Exclusive features for Storeberry omni-channel plan

# Supplier and Purchase Order*

Do you think your supplier list and purchase orders are too messy and difficult to manage? Storeberry Advanced Inventory Management System* provides supplier and order management functions for you to easily manage all the suppliers and POs in one single platform.

You can go to the Storeberry Admin Panel 「Inventory」 「Suppliers」 and click Add Supplier to save all supplier related information and view your supplier list at any time you want in the Admin Panel .

You can also check the past purchase order records and add new purchase orders in the Storeberry Admin Panel 「Inventory」 「Purchase Orders」 . Go to the top right of the page and click Add Purchase Order , then follow the instructions to select the supplier, warehouse and the items to be purchased, and click “Submit” to create a new purchase order.

After the purchase order is successfully created, you can click "Processing" in the top left corner and select the purchase order to manage, such as printing the purchase order form or confirming the receipt. The system will automatically update the inventory quantity after the receipt is confirmed, which will help you greatly save the operating time

*Exclusive features for Storeberry omni-channel plan

# Blog Management

Storeberry provides blog function for all users. You can enter the web interface setting at Storeberry Admin Panel 「Online Store」 「My Template」 , click Edit (Design Template) and select Post > All posts at the side toolbar to view all the published blog posts here. You can also click Add Post in the top right corner to start writing a blog post.

You can publish the updated information of your online store, such as the latest products, brand story, product usage methods, etc. through blogs, and regularly share brand news with customers.

Want to improve the search engine ranking of the online store? Storeberry's blog function supports both SEO settings and CSS code editing. Publishing the latest and highly relevant blog posts from time to time will definitely help raise your website's SEO score!