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【口碑行銷必修課】CRM系統 帶動舊顧客開拓新客源
不論是朋友推薦、消費者分享、抑或網上評論,口碑行銷(WOMM)一直悄悄滲透在我們的日常生活當中。想知道舊顧客的口碑推薦對網店營運有多重要?CRM 系統又是怎樣助您實踐口碑行銷策略?本篇文章將傳授您一系列口碑行銷小妙招,教您善用 CRM 系統打造高成效的口碑行銷,輕鬆帶動舊顧客為品牌開拓新客源!
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